Tigerpaw Software named one of the best Customer Relationship Management solutions for the small to medium size call center
Omaha, NE May 22, 2003 –– Tigerpaw Software, a leading provider of Customer Relationship Management (CRM) solutions to the small and mid size business, received the 2003 Editor’s Choice Award from Call Center Magazine. Call Center Magazine spent over three months evaluating a variety of products geared toward smaller call centers and released its findings in their May issue. Tigerpaw Software came out as the leader in this space.
The Tigerpaw Business Suite is a group of integrated CRM software modules for contact management, sales force automation, customer service tracking, and inventory control.
The CRM Software Suite is designed to track prospects throughout the sales cycle, as well as all contacts with customers after the sale. There are four modules in the Business Suite CRM Software package: Pursuit™ for contact management and marketing, Quotes for line item quoting, Service & Repair for customer service, contract, and technician tracking, and Parts for purchasing and inventory control. An advanced scheduling and monitoring system helps coordinate personal schedules and notification of workflow assignments. Various calendar views are provided, including dispatching with support for drag and drop scheduling.
“We are very excited about this award. It represents our dedication to providing the best of breed solutions for small and medium sized companies,” said James Foxall, Vice President of Development for Tigerpaw.
“The Call Center Magazine award reinforces Tigerpaw’s commitment to providing the SMB market with relevant solutions that help them grow their businesses,” said Jeffrey Kaldahl, Director of Sales and Marketing.
About Tigerpaw Software
Tigerpaw Software is a leader in Customer Relationship Management solutions, with a reputation for providing big-company solutions for the small and midsize business owner for over 18 years. Tigerpaw’s Business Suite helps businesses plan, execute and evaluate strategies that focus on the quality of personal interactions by helping them acquire and keep more customers through its feature-rich CRM software products. The company is located at 3604 Twin Creek Drive, Suite 109, in Bellevue, NE 68123; tel: 402.592.4544, fax: 402.592.7317, www.tigerpawsoftware.com.