20th April 2010 – Tigerpaw Software, Inc., developer of the most comprehensive business building software for technology providers, today announced that Technology Marketing Corporation’s (TMC) Customer Interaction Solutions® magazine, has named Tigerpaw Software as a recipient of a 2010 CRM Excellence Award.
Tigerpaw is an all-in-one business software system that seamlessly integrates contact management, sales/marketing automation, service management, purchasing, and inventory control. A complete CRM contact management system provides account management, scheduling, customer history and notes, and management of tasks with Outlook synchronization.
“Tigerpaw’s customer service is the best in the business and what separates us from our competitors. We ensure that our technology is helping our clients deliver that same level of service to their customers,” said James Foxall, President of Tigerpaw Software. “The companies achieving growth through Tigerpaw have always praised us for our commitment to their success; it’s nice to get some industry recognition as well.”
“The Eleventh Annual CRM Excellence Awards has recognized Tigerpaw for being a true CRM partner to its customers and clients,” said Rich Tehrani, CEO, TMC. “Tigerpaw has demonstrated to the editors of Customer Interaction Solutions that Tigerpaw improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset…their customers.”
Based on hard data, the CRM Excellence Awards rely on facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.
Tigerpaw is the leading provider of business building software designed for technology providers. The award-winning Tigerpaw solution is the most comprehensive suite of tools available to help IT, telephony, security, audio/video, and point of sale businesses create growth. Tigerpaw enables businesses to deliver a higher level of service while achieving greater profitability by managing, automating and integrating service, CRM, inventory, sales, marketing, purchasing, workflow, and accounting.
Tigerpaw ensures that sales calls are never forgotten, customer requests don’t fall through the cracks, SLAs are met, and technician time is always billed. With Tigerpaw, all of your employees share customer information from a single database, through one powerful application. For over 25 years, Tigerpaw has helped more than 25,000 technology providers increase sales, provide better service, produce bids faster, order and track equipment, manage projects, and bill faster.
Date – 20/04/2010