Tigerpaw combines everything your business needs—contact management, sales management, service management and inventory management—into a single system that makes you more successful. It's the easiest way to grow your business.
Automate your business with Tigerpaw to win new clients, enhance service and retain existing customers; reduce the cost of customer service and improve operational efficiencies; and go home at the end of the day with peace of mind that nothing has fallen through the cracks.
With Tigerpaw, you automate your business and simplify your life.
Tigerpaw One offers a broad range of benefits in one program, combining the all the features listed above with the best customer support in the industry, regular software updates, abundant training resources, and peer community support.
With Tigerpaw One, our goal is to provide the best possible experience for each user. As part of this commitment, we provide you and all of your employees with the tools you need to grow your business.
Easily access the critical customer details you need to efficiently run your business every day. Manage, track and analyze everything from scheduled tasks and group calendars to robust email campaigns and automated marketing activities.
Stay connected and increase revenue with our integrated marketing engine and email analytics tools. Send targeted marketing campaigns and measure the effectiveness of your message by quickly knowing information such as open rates, click-thru's and bounce back statistics.
Build your pipeline and focus on opportunities with the greatest revenue potential with Tigerpaw’s sales management tools. From insights into your sales cycle and pipeline opportunities to superior forecasting capabilities, with Tigerpaw you gain greater visibility of what’s working and what’s not in your sales process.
Use Tigerpaw’s built-in quoting software to get customized quotes and compelling proposals into your prospects' hands quickly – shortening your sales cycle and bringing cash in the door faster.
Increase technician utilization and boost your billable hours. Tigerpaw helps you eliminate double entry of data and improve efficiencies, so techs spend less time on back office activities and more time in the field or logged into customer systems making you money.
Easily track and manage your service activities with our dispatch board, a dynamic visual picture of all your technicians, resources, jobs, open service orders, calendars and more. Run your entire service operation and be more productive and profitable with Tigerpaw.
Professional Services Automation, serialized inventory management, managed services software [ more information ]
Tigerpaw allows you to optimize your inventory levels by reducing lost inventory and controlling costs. Whether it’s processing RMAs, tracking the complete history of a serialized item or partially receiving inventory, Tigerpaw ensures that you meet your customers' needs in time, every time.
It’s more important than ever to give your techs the tools they need to complete their work while in the field and to give your customers access to their accounts 24/7 – or risk losing your place in today’s competitive landscape.
Tigerpaw Mobile empowers your reps with the finest field service solution available for mobile. Now techs can enter time logs and update service orders on site, eliminating paperwork back at the office and freeing up their time for billable activities. Minutes saved in the field quickly add up to more revenue for your bottom line.
Tigerpaw's Customer Self-Service Portal provides your customers with 24/7 access to their accounts to open a new service ticket, track the status of an existing ticket and more. While the Employee Web Portal gives your techs the flexibility to get their work done anywhere they have an Internet connection. Saving your customers and staff time and saving you money.
Why waste time reentering data into your accounting software? Tigerpaw eliminates double-entry of data through integrations with the top accounting packages.
Tigerpaw’s accounting integration with Quickbooks, Peachtree and others allows you to batch contacts, account receivables, payments, purchase orders and general ledger data. Save even more time with integrated, automated payment processing through agreements and contracts. Simply set it up, turn it on, and let Tigerpaw do the rest.
Tigerpaw realizes you work with multiple vendors to run your business at its peak efficiency. You need integrations and add-on products that you can count on to work in sync with Tigerpaw to maximize your productivity.
Integrations like E-mail Connector, Co-Managed Direct, Exchange Integrator, Employee Web Portal and Customer Portal work seamlessly with Tigerpaw to ensure that you don’t miss a beat when it come to taking care of your customers and boosting your bottom line.