Tigerpaw’s Latest Release Sets New Standards

Tigerpaw Software, Inc. reinforces its claim as the “Gold Standard” in the Converged Solutions and System Integrator market space with a new, powerful, version of Tigerpaw v10.6

BELLEVUE, Neb., (October 15, 2007) — Tigerpaw Software, Inc., (www.tigerpawsoftware.com), a leading developer of business management software, today announced its plan for a major new release of its award-winning business automation product, Tigerpaw version 10.6. The new version unlocks powerful features such as EasyBill™, GPS Tracking, manufacturer’s quote import and more! Company officials confirmed that the new version – including industry-specific features – will be offered at no charge to clients covered under its Total Care™ support program.

Tigerpaw Software continues to demonstrate its position as the “gold standard” in the Telecom, Audio Visual, and Computer Networking industries with its proven ability to better track customers, streamline sales, improve marketing, optimize service and better control inventory- all in a single, fully integrated system.

Tigerpaw’s newest version release (10.6) adds among other enhancements, EasyBill™, Custom Proposals, Quote Import, Quote to Multiple Service Order Wizard, Materials Management, Professional Services Billing, GPS Tracking, and 2-way managed service integration to its already feature-rich, award-winning business automation software solution.

“Version 10.6 shows Tigerpaw’s commitment to its customers and is the culmination of our successful implementation of SCRUM, an agile developing methodology that allows us to create software better and faster,” said James Foxall, President, Tigerpaw Software, Inc. “While we could have waited to release these powerful new features in a full version upgrade, we chose to release them now, free to all our customers under our Total Care support program so that they could achieve even more ROI with Tigerpaw, now.”

NEW 10.6 Features:

 

NEW! EasyBill™ – Quickly and more accurately bill a customer for technician labor based on predefined labor rates per technician.

NEW! Personalized Proposals – Design your own proposal with your company’s logo and product graphics. Quickly generate accurate, photorealistic proposals that create a world-class image for your company.

NEW! Quote to Multiple Service Orders Wizard – Easily create multiple service orders from a single quote.

NEW! Assign Items on a Quote to a Location or Project Phrase – Assign a quote item to a specific job location or project phase to enhance project creation and ease order fulfillment.

NEW! Materials Management – Manage your materials by tracking each item on an installation order back to a specific purchase order. Track expected receipts date and actual date received. Schedule installation faster.

NEW! Professional Services Billing (PSB) – Create a single invoice to bill for multiple service orders.

NEW! GPS Tracking** – Network Car and Tigerpaw have teamed up to offer you the ability to track your technician’s vehicles using GPS technology via a graphical dispatch board in Tigerpaw.

NEW! Job Costing – Discover the real cost of a job by tracking actual costs and materials used for a specific job. Track costs for items specifically used to fill a job, and know the true costs of related labor used.

NEW! Quote Import – Import a manufacturer specific quote directly into Tigerpaw. We will include Quote imports from most of the major manufacturers and distributors including, but not limited to Toshiba, ShoreTel, Mitel, TechData, Channel Online, Westcon and D-Tools. In addition, a generic quote import is now supported. More manufacturer quotes will be added in the future.

NEW! Managed Service Integrator** – Receive requests to create service orders and schedule/dispatch technicians from several Managed Services Providers.

NEW! Test Database – You can now create an archive SQL database for testing purposes.

** Available at an additional fee

 

Availability and Pricing:

Tigerpaw v10.6 is currently available under beta and is scheduled to ship late Q4.   The new release is free of charge to anyone on Total Care, a program providing start-up assistance, software support, education and training, and includes v10.6 at no charge.

For more information and pricing on Total Care, please contact Tigerpaw at 800.704.9009.

Join Tigerpaw on October 17th, 24th, and November 1st for our live webinar series featuring CRM+ v10.6 features and functionality.   For more information and to register visit the Tigerpaw website: www.tigerpawsoftware.com

About Tigerpaw Software, Inc.

Tigerpaw Software is a leading developer of integrated customer relationship management (CRM), service automation, and inventory control software, with a reputation for providing cutting-edge, affordable, effective business software solutions for more than 20 years. With more than 14,000 users in 28 countries, Tigerpaw empowers businesses to better manage and automate their marketing, sales, service, and inventory functions. Tigerpaw CRM+ is the recipient of the 2006 and 2007 CRM Excellence Award, the 2005 and 2006 Customer Interaction Solutions Product of the Year Award, and the 2005 Communications Solutions Product of the Year Award.

For more information, contact Tigerpaw at 800.704.9009; by email at info@tigerpawsoftware.com; or visit www.tigerpawsoftware.com

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