Tigerpaw Marks 25th Anniversary with Continued Growth and Product Development

Tigerpaw Software, Inc. celebrates 25 years of business in 2009. Key enablers in the success of Tigerpaw include aggressive product development, strategic alliances, and an extensive and diversified client base.

BELLEVUE, Neb., (December 16, 2009) – Twenty-five years ago, Tigerpaw Software, Inc. (www.tigerpawsoftware.com) opened a small office in Omaha, Nebraska with four family members. Today, Tigerpaw Software is a thriving business automation and service management software leader with over 25,000 customers in 28 countries worldwide. Furthermore, Tigerpaw continues to grow its revenues and expand its product capability with enhanced features and easy-to-use functionality. The key to such extraordinary and long-term success is the company’s persistent drive to facilitate groundbreaking business performance for its constantly-expanding range of customers.

“We are grateful to our customers for enabling us to reach this important milestone,” said Dave Foxall, founder and CEO. “Our fundamental commitment to the long term success of our clients has fueled our growth over the past 25 years. Today, we are positioned with the financial strength and stability required to deliver sustainable value to our customers in these uncertain times. We look forward with confidence to a future of continued profitable expansion based on deep relationships with our customers and partners, on the creativity and dedication of our employees, and on the entrepreneurial spirit and top notch training and support that has been our trademark.”

“I am proud to celebrate this landmark achievement as it represents our resilience in an ever-changing industry as well as the impact we have had on the lives of our more than 25,000 customers,” said James Foxall, Senior Vice President, Tigerpaw Software. “I credit this milestone to our unique ability to create innovative solutions for our customers that take their businesses to the next level, giving them a competitive edge. It has been a great twenty-five years but we don’t plan to rest on the accomplishments that have made us the gold standard in the Converged Solutions and System Integrator market space.” continues Foxall. “The technology evolution has not shown any signs of slowing down and Tigerpaw Software isn’t either. We will continue to develop innovative and flexible business solutions that enable our customers to run and manage their businesses more efficiently and effectively.”

In the last year alone, Tigerpaw has added several key features and functionality to its robust offering, including a Microsoft Exchange Integrator and our Email Connector, as well as integrations to several remote management solutions such as Kaseya, N-able, Level Platforms, and Zenith Infotech.

Version 11 will continue Tigerpaw’s position as a leading end-to-end business automation solution that is proven to better track customers, streamline sales, improve marketing, optimize service, and better control inventory – all in a single, fully integrated system.

With releases beginning in December of 2009, the new Tigerpaw v11 initiative will span to the end of 2011, with specific roadmap items planned throughout the period. This major rollout reflects a larger move by Tigerpaw to aggressively grow its product usability, continue to improve the ease-of-use, and create powerful functionality over the course of the next two years. The first version rollout due in December consists of new customer and employee web portals and the new Tigerpaw Outlook add-in, which ensures that all incoming and outgoing emails make it into Tigerpaw with no user intervention. The second phase will be released in Q1 of 2010 and will provide users with fully updated user interface, new architecture developed in .NET, and features designed to enhance usability in real-world situations.

Over the past quarter century Tigerpaw Software has gained a reputation as a pioneer in business automation software.

25 YEARS OF INNOVATION AND CELEBRATED MILESTONES:

1984 – Dave Foxall, a veteran Air Force and Union Pacific systems engineer, founds Information Management Consultants (IMC).

1987 – After evaluating the needs of a major telephone reseller client, IMC adds programming staff and develops a software package for the interconnect industry called TIMES.

1990 – IMC found its niche and shifted away from consulting and custom programming to concentrate on developing commercial applications for larger markets. And so was born Tigerpaw Software.

1997 – Tigerpaw launches new windows-based product; Pursuit at Comdex.

1999 – Tigerpaw releases new Business Suite 9. The threat of Y2K propels sales of Tigerpaw’s windows-based software through the roof.

2000 – Tigerpaw increases staff and moved to a larger facility in Ralston, Nebraska. New Parts module is developed giving user’s formidable inventory control and tracking functionality.

2002 – Business Suite 9 Enterprise is released, leveraging the superior database power of SQL as its backbone.

2005 – Tigerpaw moves to new 15,000 square foot building in Bellevue, NE. Tigerpaw unveils CRM+ Version 10.

2006 – Tigerpaw CRM+ v10.5 is released. Includes more than 1,000 user-requested enhancements.

2007 – Tigerpaw releases CRM+ v10.6. Tigerpaw has grown to 34 employees and a client base of more than 14,000 users in 28 countries.

2008 – Tigerpaw releases CRM+ v10.7. Includes more than 1,000 user-requested enhancements.

2009 – Tigerpaw announces roadmap for v11 release. Tigerpaw has grown to 48 employees and a client base of more than 25,000 users in 28 countries worldwide.

Despite its growth, Tigerpaw remains a family-owned firm that specializes in helping a wide range of clients better run their business with a complete, 360-degree view of their operations.

About Tigerpaw Software, Inc.

Tigerpaw Software is a leading developer of integrated customer relationship management (CRM), service automation, and inventory control software, with a reputation for providing cutting-edge, affordable, effective business software solutions for more than 25 years. With more than 25,000 users in 28 countries, Tigerpaw empowers businesses to better manage and automate their marketing, sales, service, and inventory functions. Tigerpaw CRM+ is the recipient of the 2008 U.S. Local Business Association (USLBA) Best of Bellevue Award, the 2006 and 2007 CRM Excellence Award, the 2005, 2006, 2007, and 2008 Customer Interaction Solutions Product of the Year Award, the 2005, and 2007 Communications Solutions Product of the Year Award, and was a Finalist in the American Business Awards “The Stevies” for 2008.

For more information, contact Tigerpaw at 800.704.9009; by email at info@tigerpawsoftware.com; or visit www.tigerpawsoftware.com.

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