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Tigerpaw Managed Services Integration Partners |
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Integration with Kaseya
- Integrates to Tigerpaw’s service application
- Email alerts converted to service tickets using Tigerpaw’s workflow and service
module
- Asset information is managed in Tigerpaw and used for automatic billing
- A closed-loop ticketing system shares data bi-directionally and closes out services
orders-- updating assets data in both applications
- MSP Agreement billing generates invoices for monitored items and fixed assets.
- Requires Tigerpaw MSP Integrator Add-on *
- Learn More ...
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www.zenithinfotech.com
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Integration with Zenith
- Integrates to Tigerpaw’s service application
- Email alerts converted to service tickets using Tigerpaw’s workflow and service
module
- Asset information is managed in Tigerpaw and used for automatic billing
- A closed-loop ticketing system shares data bi-directionally and closes out services
orders-- updating assets data in both applications
- MSP Agreement billing generates invoices for monitored items and fixed assets.
- Requires Tigerpaw MSP Integrator Add-on *
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Integration with N-Able Technologies
- Integrates to Tigerpaw’s service application
- Automatically turn N-able alerts into Service Tickets
One-Click N-Central Launch from Ticket in Tigerpaw
- N-able Alert
- Device Page Services Tab
- Device Page Details Tab
- Device Remote Control
- Default Dashboard
- NOC View
- Asset synchronization
- Asset synchronization
- MSP Agreements and Automated Billing for Assets & Services
- Requires Tigerpaw MSP Integrator Add-on span style="color: #ff3300">*
- Learn more ...
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Integration with Level Platforms
- Integrates to Tigerpaw’s service management application
- Email alerts converted to service tickets using Tigerpaw’s workflow and service
module
- Asset information is managed in Tigerpaw and used for automatic billing
- A closed-loop ticketing system shares data bi-directionally and closes out services
orders-- updating assets data in both applications
- MSP Agreement billing generates invoices for monitored items and fixed assets.
- Requires Tigerpaw MSP Integrator Add-on *
- Learn more ...
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www.itcontrolsuite.com
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Integration with IT Control Suite
- Integrates to Tigerpaw’s service application
- Email alerts convert to service tickets that can be managed through Tigerpaw PSA
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www.labtechsoft.com |
Integration with LabTech Software
- Integrates to Tigerpaw’s service application
- Email alerts convert to service tickets that can be managed through Tigerpaw PSA
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www.telizent.com |
Integration with Telizent Software
- Integrates to Tigerpaw’s service application
- Email alerts convert to service tickets that can be managed through Tigerpaw PSA
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www.silverbacktech.com
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Integration with Dell Remote Monitoring
- Integrates to Tigerpaw’s service application
- Email alerts convert to service tickets that can be managed through Tigerpaw PSA
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www.hyblue.com
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Integration with HyBlue
- Integrates to Tigerpaw’s service application
- Email alerts convert to service tickets that can be managed through Tigerpaw PSA
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www.gfi.com
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Integration with GFI Technologies
- Integrates to Tigerpaw’s service application
- Email alerts convert to service tickets that can be managed through Tigerpaw PSA
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www.ipswitch.com
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Integration with IpSwitch
- Integrates to Tigerpaw’s service application
- Email alerts converted to service tickets using Tigerpaw PSA
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www.packettrap.com
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Integration with PacketTrap
- Integrates to Tigerpaw’s service application
- Email alerts converted to service tickets using Tigerpaw PSA
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Curious about how you can automate your MSP services?
 a video presentation Tigerpaw’s advanced integration and closed-loop
ticketing with popular MSP software providers..
The Advanced MSP Integrator comprises a "closed-loop" ticketing system and MSP Agreement Billing.
How does the Advanced MSP Integrator work?
Being able to automatically generate and manage service tickets in your PSA software based on real-time alerts in your managed services software allows you to react and respond quickly to your customer needs. Using Tigerpaw’s award-winning service software to manage your technicians, service tickets, time, assets, and billing allows you to provide better service, faster!
Tigerpaw’s Managed Services Integrator takes your managed services alerts and converts them into work orders that can be managed through a robust CRM / Service Management software solution that takes the "manual" input of data, bills missed, assets not tracked and converts your business processes into a fully automated solution. With Tigerpaw you can automatically convert email alerts into service orders, synchronize the information flowing bi-directionally between your MSP software and back office, bill for open tickets and close notifications with a few simple clicks. Managing multiple software systems will always leave room for error and unbilled time. Now you have the tools to create a fully closed-loop system that allows you to proactively address your customer’s needs, manage your time and materials, and easily generate invoices to quickly get paid for service you provide.
Effective MSP Agreement Billing with Tigerpaw
With MSP Agreement Billing in Tigerpaw you can define the conditions and manage your MSP agreements - including what types of monitoring performed and at what price, as well as defining any fixed items such as unmonitored monthly backup. Using the MSP Billing wizard, you can quickly generate invoices for all of your agreements, with up to-the-minute asset information*.
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