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Easily Access a Customer's Entire Account History
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Date and time stamped entries
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Full historical view of each account at a glance
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System automated entries eliminate the need to key in each customer interaction
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- Easy note organization and navigation when dealing with live customers
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- Search, spell-check, preview, and print capabilities
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All customer activities are recorded by both manual and automated entries
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Tigerpaw has a dynamic record keeping feature that provides a
full historical view of each account’s transactions, service orders and notes associated to it. The history for each account is easily accessible from one central location where one click can find quick answers with “live” customers.
Historical notes automatically record actions, date, start time, end time ,contact and account representative.
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"I am excited about implementing several Tigerpaw features, but I have had no time to make sure I have all the steps in place. The support staff at Tigerpaw has been excited to help and get us up and running!
We attended you in-house training. Your instructor answered my questions, and I thank Tigerpaw for having great instructors! We left with knowledge and even more!
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Wendi O.
Customer Care Center Manager
Progressive Communications, LLC
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Tigerpaw Software : Products : Contact Management : History and Notes
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