Return Merchandise Authorization(RMA)

Track Customer Purchases, Warranties and Service Contracts


Perform customer or stock RMAs	Manage RMA’s with efficiency, power, and system integration
Print packing slips, create and close RMA records, and view RMA lists	Enhanced RMA functionality unique to Tigerpaw
View and analyze RMA reports	Changes affect inventory and accounting automatically

Tigerpaw handles return merchandise authorizations (RMAs) on your customers’ end or from your own stock. Print RMA packing slips, create and close RMA records, view lists of RMA records, view and analyze RMA reports, and more, all with maximum efficiency, power, and integration.

Tigerpaw empowers your company to manage three major RMA functions:

Customer RMA, or a RMA back to a vendor for an item that you are servicing for a customer;
Provision for an RMA number to your customer for an item that a customer is returning to you;

Stock RMA, or an RMA for an item from your physical inventory that you will send back to a vendor for a repair, then receive it back into your physical inventory.

"We have used Tigerpaw for about 15 years. It's has been an essential tool for our business. Through the use of Tigerpaw we are able to measure key areas of our business, and make sound decisions. Through the use of Time Logs we have improved our productivity by 50%. To run your business you need to measure performance, and Tigerpaw is the tool to do it with. "

Scott H.
President ComTech Systems,Inc

Tigerpaw Software : Products : Assets & Inventory : RMA

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