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Organized, Searchable Help-Desk Library
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File internal policies, procedures, training manuals, etc.
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Serves as a well-organized, searchable storehouse for your organization’s vital information
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Compile a help-desk library
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Valuable for training new employees, maintaining organization-wide communication and procedural consistency
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Custom organize, and search by keyword or phrase
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Optimize customer service and internal efficiency
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The knowledge base serves as a well-organized, searchable
storehouse for your organization’s vital information. Use it to file all your company’s relevant internal information: policies, procedures,
training manuals, etc. Compile a complete library
of customer help-desk answers and protocols. This feature is especially valuable for training new employees, maintaining organization-wide
communication and procedural consistency. It is designed to grow over time as your business and service needs dictate, serving as a valuable resource for answering questions or solving issues.
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"I am an IT consultant and co owner of an IT shop. I have spoken to several tech support services throughout my career and your tech support was the best I have ever had the pleasure of speaking with. It is reassuring to me as my company takes the leap into the 21st century with this new product, that we will be supported by such competent, well spoken technicians."
Matt C
Consultant
AM/PM PC Services
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 Tigerpaw Software : Products : Service : Knowledge Base
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