Tracking Technician Time

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Capture Lost Tech Time and Billing

 
  • Capture lost tech time and billing
  • Tracks all tech time, in house support and onsite service
  • Easy to record billable and non-billable time
  • A full list of tech utilization reports
  • Track key operational and labor data
  • Tech’s can manage their time input from remote locations or areas with wireless access
 

Now you can track your technician time, all billable labor, service, ticketing, dispatching and reports with one, easy to use system! Tigerpaw helps you know  which technician performed what work, and whether that work was billable, non-billable, and/or chargeable to a maintenance contract from remote or locations with wireless access.

Major time tracking features include:
  • Work performed
  • Graphical dispatching
  • GPS tracking
  • Billable and non-billable hours
  • Log dates
  • Time slips
  • Actual and elapsed technician time totals
  • On-the-road expenses
  • Historical notes
  • Retainers
  • Block time



"After comparing feature to feature against Connectwise and Tigerpaw, I am very happy I selected Tigerpaw. If you are starting out from scratch, I strongly suggest you test both products. Both will give you a demo and perform a feature comparison. Make sure you ask what is built into the product and what is integration to a 3rd party. I have no doubt that if you spend enough time and perform a thorough research, Tigerpaw will be your selection."

Richie T.
IT Director CadreNet Inc



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