Return Merchandise Authorization(RMA)

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Track Customer Purchases, Warranties and Service Contracts

 
  • Perform customer or stock RMAs
  • Manage RMA’s with efficiency, power, and system integration
  • Print packing slips, create and close RMA records, and view RMA lists
  • Enhanced RMA functionality unique to Tigerpaw
  • View and analyze RMA reports
  • Changes affect inventory and accounting automatically
 

Tigerpaw handles return merchandise authorizations (RMAs)  on your customers’ end or from your own stock. Print RMA packing slips, create and close RMA records, view lists of RMA records, view and analyze RMA reports, and more, all with maximum efficiency, power, and integration.

Tigerpaw empowers your company to manage three major RMA functions:



  • Customer RMA, or a RMA back to a vendor for an item that you are servicing for a customer;
  • Provision for an RMA number to your customer for an item that a customer is returning to you;
  • Stock RMA, or an RMA for an item from your physical inventory that you will send back to a vendor for a repair, then receive it back into your physical inventory.



    "The Tigerpaw product has truly transformed the way we do business , go-to market, delivery and support, and our back office. Furthermore Tigerpaw’s support and dedication to working to shape this product to better fit our industry specific needs, positions Tigerpaw to rival any of your competitors!"

    Patrick F.
    President, The VeriCom Group, LLC



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