Significantly improve tech efficiency with business automation software and manage your company, your way
It’s more important than ever to give your techs the tools they need to complete their work while in the field – or risk losing your place in today’s competitive landscape.
Tigerpaw Mobile empowers your reps to enter time logs and update service orders on site, eliminating paperwork back at the office and freeing up their time for billable activities. Minutes saved in the field quickly add up to more revenue for your bottom line.
Work tickets more quickly and save time with process driven Tigerpaw Mobile. Stay connected even when your device isn't – all your work automatically syncs when you have connectivity, avoiding work interruptions while in the field.
Dramatically increase your productivity with our Employee Web Portal with access to many of Tigerpaw's primary features from remote locations. Your field technicians and sales team can access Tigerpaw accounts and service tickets 24/7 from any location that has an Internet connection. With the Employee Web Portal, your team has the flexibility to get their work done no matter where they are.
Provide your customers a 24/7 virtual help desk with Tigerpaw’s Customer Self Service Portal. The portal gives your customers the ability to open a new service ticket or track the status of an existing ticket, as well as drill-down access to the information that is most important to them. Customers have access to data when and where they want it, and you save labor costs and increase customer satisfaction. Customers can even pay their bills through the portal!
Tigerpaw’s Customer Self Service Portal can help provide your customers with the experience they expect while giving you the cost savings you need. Quoting software has never looked so great!
Eliminate the risks associated with granting co-managed technicians and subcontractors full access to your Tigerpaw database with the Co-Managed Direct portal.
Using the secure Co-Managed Direct portal, subcontractors and co-managed technicians can open, work, and close tickets in Tigerpaw, and even escalate them when the need arises. This portal creates a more efficient working environment without sacrificing the detailed documentation of your subcontractor’s work.
Expand your reach and gain new business when you meet your customers' demand for increased capacity – all without hiring additional staff.