Customize your Tigerpaw solution to meet your business needs
While Tigerpaw is the most complete end-to-end solution, we recognize that you use other applications to handle specific business needs. That’s why we provide dozens of integrations and add-on software modules to support your organization’s unique PSA, CRM software and inventory management needs. Select products la carte to create a custom business suite that’s tailored to your business procces and goals, simultaneously creating efficiencies and reducing the headaches associated with managing multiple software systems.
The faster and more effectively you can resolve a customer issue or request, the stronger your relationship with the customer becomes. This principle underlies the Tigerpaw Email Connector add-on product, which automatically converts customer emails into service orders, places the orders on the dispatch board and captures customers’ follow-up emails, greatly reducing the time spent creating service requests and tracking customer responses related to trouble tickets. With Email Connector, emails no longer get lost or fall through the cracks.
Outlook Journal Connector
Email is a vital method for communicating with your customers and prospects on a daily basis. With Tigerpaw’s Outlook to Journal Connector, emails that you send or receive in Outlook are logged automatically to the journal notes for the corresponding contact in Tigerpaw – eliminating the need to re-renter the details of your email in Tigerpaw. Now you can have the confidence that your emails are available in your customer’s journal notes whenever you may need them. Whether it’s a record of a service ticket or confirmation of a sale, with Outlook to Journal Connector Tigerpaw has you covered.
Synchronize Assets, Create Tickets and More with Tigerpaw's RMM Integrations
The tool that powers your business and automates your processes needs to integrate with the other critical tools you use to run your business. That’s why Tigerpaw partners with leading RMM providers including:
Save time and money when you minimize your manual activities using the integration between Tigerpaw and your RMM tool. With Tigerpaw you can automatically create Tigerpaw service tickets with real-time asset information from your RMM tool.
Tigerpaw Software’s Microsoft Exchange Integrator add-on keeps your contacts, appointments, and to-dos synced between Microsoft Exchange Server and Tigerpaw in real-time. If you’re using a mobile device that syncs with Exchange Server (such as Blackberry or Android), you’ll really enjoy the seamless synchronization of your tasks and contacts between your mobile device and Tigerpaw by way of the Microsoft Exchange Integrator!
Payment functionality enables Tigperaw users to collect scheduled credit card payments against a Tigerpaw agreement. The payment amount is designated on a pre-determined payment date and schedule, resulting in an automatic payment charged to the customer’s credit card without any manual processing or entry.
Chances are you’re using a tool supplied from your manufacturer to create complex configurations. No need to duplicate those in Tigerpaw – use our quote import wizard to do the work for you. You will save tremendous time and reduce the chances of introducing errors that can cost you money.
Quote Imports include the following:
Simplify your processes and grow your business!
Contact us at 800.704.9009 and discover the solution that will take your business to the next level.
In addition to the integrated Tigerpaw products above, Tigerpaw also works closely with the following partners, associations, manufacturers and third party vendors to create added value and integration for our customers: